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Questions & Answers

 


What is the Customer Asset Protection Company (CAPCO)?

How is CAPCO funded?

Who is protected?

Who is an Investor under the CAPCO Excess FSCS Surety Bond?

Does the Bond cover institutional customers?

Are any Investors excluded from coverage under the Excess FSCS Surety Bond?

Are any account assets excluded from protection?

If an Investor’s assets are not of a type protected by the FSCS, does the Investor have any account protection?

What are the limits of liability?

Can the CAPCO Surety Bond be cancelled?

Can a change in FSCS rules affect coverage under the CAPCO Surety Bond?

Will Investors receive notice of cancellation or non-renewal by CAPCO of the CAPCO Surety Bond?

How long is the term of CAPCO’s Bond?

What are the differences between CAPCO and other insurance carriers that may offer protection for claims falling outside FSCS protection?

Will CAPCO be able to respond to claims?

What kind of experience/history does CAPCO have in responding to claims?

How does an Investor with a protected broker subsidiary in the United Kingdom submit a claim to CAPCO?

Is there a deadline for filing claims?

When will CAPCO satisfy my claim?


 


Q. What is the Customer Asset Protection Company ("CAPCO")?

CAPCO is an insurance company licensed by the state of Vermont. CAPCO provides to participating firms extra protection for institutional and individual clients' securities accounts over and above that provided, in the UK, by the Financial Services Compensation Scheme (“FSCS”) and, in the US, the Securities Investor Protection Act (“SIPA”) which is administered by the Securities Investor Protection Corporation (“SIPC”).

The protection offered by the CAPCO Surety Bond is similar to the protection that has previously been available from the domestic United States insurance market, known as Excess SIPC protection.

Broadly, the protection provided to clients of UK participating firms by the CAPCO Excess FSCS Surety Bond ("Excess FSCS protection") is intended to protect such clients from the loss of cash or securities deposited with a participating firm in the event that the firm becomes insolvent and is unable to return clients’ assets to them. The Bond is intended to recover only lost assets; it will not meet any other claims (for example, in negligence) that the client may have against the participating firm. Credit institutions may not participate in CAPCO's Excess FSCS protection.


Q. How is CAPCO funded?

CAPCO has been capitalized by its member firms and has a very strong reinsurance program consisting of two monoline financial guaranty reinsurers, one of which is rated AAA and one of which is rated A by Standard and Poor's.


Q. Who is protected?

The securities broker/dealer referred to as the “Principal” in the CAPCO Excess FSCS Surety Bond issued to that Principal (the “Bond”) may also be referred to as the “Insured” under the Bond. But it is the “Investors” (as clients of the Principal are defined in the Bond) using the Principal, rather than the Principal itself, who are the beneficiaries of CAPCO’s payment obligations under the Bond. Subject to the terms and conditions of the Bond, its protection is generally available to all Investors, individual and institutional, even those who are ineligible for compensation by the FSCS. The coverage of the Bond is described in more detail in the sections below.


Q. Who is an Investor under the CAPCO Excess FSCS Surety Bond?

Under the Bond, an Investor is a client of the participating firm (including a prime brokerage client and a broker-dealer client), or any of that client’s personal representatives, agents or successors. The Bond also provides that where a client of the participating firm acts as intermediary (including as agent or trustee) on behalf of its own customers, each such customer is also an Investor.


Q. Does the Bond cover institutional customers?

Yes, subject to the terms and conditions generally applicable to Investors.


Q. Are any Investors excluded from coverage under the Excess FSCS Surety Bond?

No, all Investors using the Principal are eligible for coverage under the Bond, subject to its terms. However, the protection does not apply to all losses. For example, it does not apply to any loss that arises directly or indirectly through fraudulent, dishonest, or wrongful acts on the part of the Investor, or through any such act to which the Investor has contributed, or any claim which has been rejected by the FSCS or an insolvency practitioner.

 

Q. Are any account assets excluded from protection?

Yes. Although the FSCS provides coverage for a wide range of products and will also compensate Investors for certain of the Principal’s liabilities (such as negligence) in certain circumstances, the Bond covers only lost cash and securities.

 

Q. If an Investor’s assets are not of a type protected by the FSCS, does the Investor have any account protection?

Yes, provided such assets are included in the definition of "security," as defined in the United States' Security Investor Protection Act of 1970 (SIPA), as amended from time to time (including such securities falling within the definitions of Title Transfer Collateral Arrangement or Right of Use, as defined in the Bond). See www.sipc.org for information regarding SIPA.

 

Q. What are the limits of liability?

There is no specific monetary limit to the protection that CAPCO provides to Investor accounts. CAPCO’s protection is designed to cover the difference between the total value of the Investor’s cash and securities deposited with the Principal (less any liabilities owed by the Investor to the Principal) as at the date the Principal is deemed to be in default or becomes insolvent, and the total sum the Investor is able to recover from other sources (including any compensation received from the FSCS and client money recovered by you). Where the Investor is eligible to be compensated by the FSCS, the Bond will pay all sums in excess of the FSCS maximum level of protection (currently £50,000); however, the FSCS may pay only pay 90% of your losses above a certain threshold, and the 10% which is not compensated by the FSCS is also ineligible as a claim under the Bond. Other limitations are contained in exclusions and conditions in the Bond.

 

Q. Can the CAPCO Surety Bond be cancelled?

The Bond has a one-year term. It can be cancelled during this time by CAPCO if there is a change in FSCS rules that would affect the coverage provided by the Bond. In such a case, CAPCO must give the Principal 90 days prior written notice before any cancellation is effective. If there is a material misrepresentation in the information furnished to CAPCO by the Principal in applying for the Bond, there may be no coverage under the Bond at all.

 

Q. Can a change in FSCS rules affect coverage under the CAPCO Surety Bond?

Yes. If any rules affecting the payment of compensation by the FSCS are altered so as to affect the protection afforded by the Bond, CAPCO has the option of accepting the alterations, renegotiating the Bond with the Principal, or cancelling the Bond upon 90 days’ notice to the Principal. See www.fscs.org.uk for information regarding the FSCS.

 

Q. Will Investors receive notice of cancellation or non-renewal by CAPCO of the CAPCO Surety Bond?

It is solely the Principal’s responsibility to notify its Investors of the cancellation of coverage, unless a succeeding company provides similar replacement protections without a lapse in coverage.

 

Q. How long is the term of CAPCO’s Bond?

The Bond is issued for a one-year term and requires an annual underwriting review.

 

Q. What are the differences between CAPCO and other insurance carriers that may offer protection for claims falling outside FSCS protection?

CAPCO provides coverage for only one line of business, so it is not subject to potential losses in other lines of insurance. CAPCO provides protection which is not subject to a monetary limitation for any one Investor account or in total upon the default or insolvency of the Principal.

 

Q. Will CAPCO be able to respond to claims?

CAPCO is licensed by the state of Vermont to write Excess SIPC protection. As noted above, CAPCO has been capitalized by its member firms and has a very strong reinsurance program.

 

Q. What kind of experience/history does CAPCO have in responding to claims?

There have been very few, if any, Excess SIPC claims paid by any insurance carrier since this type of protection was first offered in the marketplace. As a newly formed company, CAPCO has no experience responding to Excess SIPC or Excess FSCS protection claims. Accordingly, CAPCO has retained service providers with claims experience in many other lines of insurance to assist in the event claims are incurred. In order to facilitate an orderly and timely claims process in the unlikely event of a claim, CAPCO and its advisors have designed a comprehensive claim form which is available for client review on CAPCO's website www.capcoexcess.com.

 

Q. How does an Investor with a protected broker subsidiary in the United Kingdom submit a claim to CAPCO?

The Investor should follow the claims submission procedures specified in CAPCO's Surety Bond Claim Form, a copy of which is provided on the CAPCO website www.capcoexcess.com.

 

Q. Is there a deadline for filing claims?

Claims under the Bond may be submitted as late as six months after the date upon which the final dividend/ distribution of all the Principal’s assets has been declared by the Practitioner.

 

Q. When will CAPCO satisfy my claim?

CAPCO will make payment or deliver replacement securities promptly after the final dividend/distribution of all the Principal’s assets has been declared and paid to the Principal’s creditors by the Practitioner, subject to satisfaction of all terms and conditions of the Surety Bond: in particular, you have to use reasonable endeavours to recover your claim from the FSCS and other sources first.

 

NOTE: Nothing contained in this document is to be read as a representation, term or warranty by CAPCO. This document is intended to provide a broad overview for investors and is not intended to bind CAPCO in any way. For full terms of coverage, you are referred to the wording of the Bond a copy of which is available on CAPCO’s website: www.capcoexcess.com.

 
 
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